Cynthia Sherwood was a great advocate. Her experience reassured me as she explained each step of the process and advocated for truth and justice. I received very thorough guidance. Cynthia was highly professional, respectful, kind and logical. She de-escalated my fears and frustration while representing and seeking the truth. I would highly recommend Cynthia as she does great work and thinks creatively to get a resolution that is fair and acceptable.